You can find all of our most frequently asked questions below, however if you have a question you find is not answered, please do not hesitate to get in touch!
Our cake pops are made from a delicious combination of crumbed sponge and naturally flavoured cream cheese buttercream which is then hand rolled into a ball, dipped in the finest Belgian chocolate, finished with individual toppings and served on a stick. They’re novel, cute and best of all, saves all the mess you get with cutting and serving cake! Our cake pops are uniquely customizable and come in a great range of flavours and toppings as well as organic and gluten free. Our cake bites are made exactly the same way but without the stick!
Each cake pop arrives individually wrapped for maximum freshness and packaged in our signature gift boxes. Similarly, our cake bites are set in tulip glassine cases and packaged in our signature cake boxes.
All our produce is made from scratch and we guarantee only the finest, freshest ingredients go into them. As everything is chocolate coated however, they should be stored in a dry & cool place or refrigerator. We would recommend that to be enjoyed at their best, cake pops/cake bites should be consumed within 3 days at room temperature or 5 days if kept in the refrigerator.
Our truffles are made from fresh white, milk and dark chocolate cream ganache, natural extracts and embellishments, similar in size to the cake pops and cake balls and are set in our signature glassine cases and case boxes. As our truffles contain cream, we do recommend they are best stored in a refrigerator and eaten within 2 days.
Click here to see Amelia’s range of Truffles.
Organic food productions provide many benefits by limiting artificial agriculture and food additives which is a positive step for families and the environment. Research shows that organic foods contain fewer pesticide residues and have a higher nutrient content. Amelia’s Organic Range contain only pure organic baking ingredients, chocolate and toppings certified by official organisations. We also strive, where possible, to source our organic ingredients from Fairtrade suppliers.
Click here to see our range or Organic Cake Pops.
Gluten Free products are produced without any gluten, the naturally occurring protein found in wheats and related grains including barley and rye. People suffering from coeliac disease, those who are wheat intolerant and many others follow Gluten Free diets. Amelia’s Gluten Free Range is made using the finest quality gluten free baking ingredients, chocolate and toppings all prepared and baked separately.
We’re delighted to cater for larger events and parties including weddings, birthdays and retirement. You can customize your theme by colour, décor etc. to make your occasion as individual as you are!
Whether it’s to launch a new company product or corporate gifts, we offer our corporate clients cake pops that are completely customized with company logo and colours.
As all our cake pops are handmade to order, we recommend a 2/3 day processing time for orders placed online or by phone. For larger or specialty orders eg. Weddings, Corporate Events etc, simply contact us at email@example.com for details of processing times. Customer service is extremely important to us so if you do need an express order, we’ll always try our best to meet your individual needs.
Although our cake pops are sent first class via Royal mail, we can only estimate delivery on a specific date or time and cannot be held responsible for any shipping delays eg. if no person is at destination to accept delivery or for any other reason outside of Amelia’s Cake Pops control. However, upon completion of your order, Amelia’s will send an order confirmation via email along with any delivery information. Please be assured we will always do our best to make sure your delivery gets to you by our estimated delivery date.
We require 4 days notice prior to the expected delivery date of your order. No order can be refunded, exchanged or returned once it has been shipped or delivered by Amelia’s Cake Pops.
Here at Amelia’s, we greatly value all of our customers and appreciate your business. We guarantee our hand made cake pops, cake bites and truffles contain only the finest, freshest ingredients and offer our personal assurance of quality and customer service. However, if for any reason you are dissatisfied with your order in any way, we pledge to do our best to put things right for situations within our control.